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Do I need to change my telephone number?

July 27th 2020

By: LiveLink

Do I need to change the telephone number that I already advertise on my website?

No, you do not need to change your telephone number. You will be given a ghost telephone number. This is diverted by you. It allows your number to connect to our platform. When that is connected, the call answering service can answer your calls in your name.
 
If you haven’t got an existing telephone number, the call answering service can often give you a geographic number. This can be placed on your website and marketing. It will be a geographic number for your location.
 
If you move from the call answering service, the number would have to be ported across to an alternative provider. There are many telecom providers that host VoIP numbers. If you are moving to another call answering service, the number can be ported to them. This takes approximately 2 weeks.

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