Welcome to Norfolk’s Premiere Telephone Answering and Appointment Booking Service

“Be there when you aren’t there”

Do you know how much business you have lost because you missed one call? Don’t let your customers get away and speak to your competitors instead!

ONE missed call = missed business!

Every time that you miss a call, you are handing that business to your competitor on a plate and that is business that you are entitled to.

There is an easy way to keep all that fabulous business for yourself.

Quite simply, let us answer your calls!

We are professional and friendly and your callers will assume that we are your own personal P.A and not a scripted call-centre.  Don’t take our word for it, this is what one of our customers has to say.

Executive Assistant

Your own Executive Assistant that keeps in touch with your customers and potential customers as if she was sitting in your own office

  • 500 credits – £500

  • Message = 1 credit

  • Appointment booking = 1 credit

  • Customer service/sales call = 1 credit

Get 500 credits worth £500 at a price you cannot refuse, now get it only at £500 £480

Buy Now - Executive Assistant

Personal Assistant

Your own personal assistant taking your calls and booking your appointments.

Ideal for you if business growth and continuity is important to you.

  • 100 credits – £100

  • Message = 1 credit

  • Appointment booking = 1.5 credits

Get 100 credits worth £100 at a price you cannot refuse, now get it only at £100 £90

Buy Now - Personal Assistant

Premium Reception

Ideal if you receive a low volume of calls or just need to divert your calls occasionally

  • Call and message – £1.20

  • Call and appointment booking – £2.00





Sign Up Today!

*Limited Time Offer


Clients & Testimonials


  • I’ve never been able to turn off my phone and really relax when going away on holiday before using LiveLink
    Danny Snelling
    Director at Pink Connect (Norfolk) Ltd
  • The service Wendy and her team provide to my business is invaluable. I now have peace of mind that somebody will always pick up the phone and deal with enquiries or support requests in a professional manner. Very good value for money, well worth having for businesses without a full time receptionist.
    Rob Mason
    Rob Mason
    Rob Mason, King's Lynn Website Design
  • I have a very busy travel clinic business and get upwards of 500 calls a month. These are calls where confidentiality and accuracy of detail are essential.  Since they started taking calls they have gained a large amount of knowledge around the subject and are now able to answer common queries with ease. I am continually grateful for the help and support that Wendy and her team give me, and they are very good value for money.
    Sarah Buckley-scaled
    Sarah Buckley
    Norwich's Travel Health Expert, Travel Health Author & Director of Globe Travel Health Clinic.
  • Wendy and her Team are simply efficient, professional and excellent and everything they do.  If anyone can Livelink can
    mark bell
    Mark Bell
    Mark Bell, Confused About Timeshare, Staines, Middlesex
  • Recently, the best decision I made has been to work with Wendy. It has been a quick, smooth and painless process to start working with LiveLink Resource' team. Also, this service gives me a lot of freedom and flexibility. I stopped being a slave to my mobile. This is really money well spent!
    Massimo Monticellil
    Massimo Monticelli, BodyFlow, Wimpole Street, London
  • I have been using the team for some years now. They make my life much easier. As the 'face' of my business to anyone calling, it's very important that they give the right impression. I can be sure each call is answered as I would like. Messages taken are concise, accurate and reliable. It's easy to move to them and Id recommend you do..... As soon as possible!
    Libby Hill
    Libby Hill, Smart Talkers, Stafford
  • I first went to Wendy when another had let me down right at the very last moment with my sales calls. Wendy put a plan into place there & then and completed all of the calls for me which resulted in a good number of conversions & ultimately long-lasting clients. If you want help in moving your business forward then I cannot recommend Wendy enough, lovely lady, expert knowledge, genuine & trustworthy
    martin reynolds
    Martin Reynolds
    Martin Reynolds Social Media Strategist and Consultant, Nowich
  • I was missing a lot of calls and although I ALWAYS returned phone calls (even those who didn't leave a message) I often found that potential patients had already booked elsewhere by the time I had returned their call. I didn't want to be tied into a contract, a minimum monthly charge or very high "per call" charges, but then I met Wendy!  Her charges are very reasonable and I'm in full control: the calls comes to my mobile first and if I don't or can't answer, calls transfers straight to Wendy and her team so I have complete peace of mind that I'm not missing out on any business while I'm busy with my patients, driving or doing other things. Missed calls are Missed business, it's as simple as that
    Joelle Fordham
    Joelle Fordham, BodyFlow Osteo, Norwich

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39-41 West End Street, Norwich, NR2 4NA