How to make the most out of your virtual PA’s!

July 22nd 2016

< 1 minute read

How to make the most out of your virtual PA’s!
Written by LiveLink
July 22nd 2016
Reading Time: < 1 minute

Make the most out of your telephone answering service.

1. Give your virtual PA’s all the information they need. Telephone answering services aren’t call centres, they are an extension of your company. We provide lots or services such as booking appointments to providing detailed information about your products and services to potential customers. Therefore it is important we have all this information to reel the potential customers in!

2. Keep us updated. Let us know of any new employees, changes in products or services or even change in prices. If you are going on holiday also let us know as we do great holiday cover! If we are not updated on the little things it can appear as unprofessional to clients!

3. Do a couple of spot tests! Be a mystery shopper and check up on us every so often! Just so we can prove to you that we provide your business with a personal, friendly and professional service always.

4. No matter what size your business is, we can help! Even when you have plenty of people in your office constant phone calls can interrupt concentration and workflow. Therefore we can really boost productivity. And better yet, if you are an even bigger company by using a telephone answering service you will save a lot of money rather than hiring a receptionist.

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