Case Study

London Speech Therapy

From operational overwhelm to a 7-figure exit

About the client

London Speech Therapy is a leading provider of speech and language therapy services acrossLondon, supporting independent schools, private families, and high-net-worth individuals. When they approached us, the business consisted of one full-time therapist, one part-time therapist, and a founder managing every operational task alone.

Their long-term objective was clear: become the most recognised speech and language therapy service in London.

The Challenge

London Speech Therapy faced common growth barriers seen in many healthcare clinics and therapy practices. Administrative overload, manual processes, inconsistent enquiry management and the absence of scalable systems were limiting their capacity to grow.
The founder was spending valuable time on admin tasks instead of high-level strategy, team development, and client acquisition.

How we helped

Our partnership began with a strategic shift toward outsourcing and systemisation. After reviewing their workflow, the founder provided a full handwritten list of tasks they wanted to delegate. We immediately took ownership of these responsibilities, allowing the business to streamline operations
and increase efficiency..

Our support included:

• Full administrative support to reduce operational bottleneck
• Structured systems for enquiry handling, scheduling, and communication
• Operational processes designed for scaling a therapy practice

Reliable, proactive management—no micromanagement required. Increased capacity to onboard more schools, therapists, and private clients

By removing the administrative burden, we enabled London Speech Therapy to operate more efficiently while freeing the founder to focus on strategic business growth.

The Results

Within three years of consistent operational support and systemisation the team expanded from 1.5 therapists to 20+. Capacity increased across school contracts and private therapy services.

The company established itself as a top speech and language therapy provider in London. The founder successfully sold the business in a 7-figure acquisition and exited

This case study demonstrates how effective virtual operational support and systemised processes can transform a growing healthcare practice into a highly valuable, scalable business.

Want similar results?

If you’re a healthcare clinic or therapy provider looking to streamline operations, increase capacity, and grow with confidence, we can help.