A day spent with the Lord….

March 5, 2019 by LiveLink

My day with The Lord…….Lord Sebastian Coe Yesterday I spent a day with the Lord. Not just any old Lord, but Lord Sebastian Coe no less. What a nice man he is. He’s easy on the eye too – he must have a picture in the attic 😊 It was quite a day – he… [Continue reading]

Is your paper diary letting your clinic down?

February 20, 2019 by LiveLink

Are you wedded to your paper diary, or have you changed to a system such as Cliniko, TM3 or similar? If you’re anything like me, you love stationery. I can’t leave a shop without lusting over notebooks, planners and diaries. My drawers are crammed full with their beauty and I never leave home without at… [Continue reading]

Why does Jane use a Virtual Reception?

January 28, 2019 by LiveLink

Jane arrives at the clinic ready to see the first patient who’s gets there at the same time as Jane. The phone’s already ringing. It’s Monday morning. David thought he was superman and had an accident putting up a cupboard over the weekend. Now he’s strained his back. He needs help now. He Googles osteopaths… [Continue reading]

How to recognize scam telephone calls

January 14, 2019 by LiveLink

Scam telephone calls – how to recognize them and how to deal with them Last week, I was invited to go onto a BBC radio show to talk about scam calls. I felt quite sick running up to the timeslot that I had, but by the time I’d done it, I thought, “Whoa, I want… [Continue reading]

A day of possibilities

January 9, 2019 by LiveLink

A Day Of Possibilities When I woke up this morning, I didn’t expect to be speaking on BBC Radio. It was definitely a surprise. The slot was booked for 9:50am and I spent the next 2 hours worrying myself stupid and thinking about ways I could get out of it. It was way out of… [Continue reading]

2019 Trends – do you agree?

January 2, 2019 by LiveLink

Business trends in 2019? What do you think? Lots of business owners love the bright shiny new stuff. I’m no different and have to work hard at resisting otherwise I’ll drive my lovely team insane. There will always be some great technological developments that are quite mind boggling. Things like Blockchain will be huge (like… [Continue reading]